NHS 24 - Call free on 111

If you have a non-life threatening condition, you should call NHS 24 first on 111, day or night.

NHS 24 will assess you by telephone and refer you to the right care by the right healthcare professional as close to home as possible. This could include self-care, GP practice or primary care, community pharmacy or referral to the Emergency Department.

Following assessment by NHS 24, if you still need to attend ED, you will be given an appointment.

It is important that if you think you have a genuine life threatening emergency you should call 999 or come to the Emergency Department, where our team will be able provide you with emergency medical care.