Near Me video consultations are secure; the users privacy is protected. The user has their own private video room that only authorised clinicians can enter.
How much does a video call cost the service user?
The video call is free (except for internet usage).
How much internet data will it use?
Service users don’t use any data while waiting for a clinician to join them. A video consultation uses less than half of the data expended while watching a YouTube video in High Definition. (About 230 MB on a mobile device, and 450 MB on a PC for a 20 minute call, which is similar to a Skype or FaceTime call.) Data use is less on lower-speed internet connections, or if using a less powerful computer, tablet, or smartphone. These factors can also reduce the overall quality of the call. Data use increases when there are more than two participants in the call.
What do I do if something is not working?
Download the trouble shooting guide or visit the resource centre for more information.
