Report your concerns

If you are worried that you or someone you know may be or has been harmed, it is important to tell someone.

If you already have a Social Worker, call them directly as a matter of priority. You can also speak to a health professional or the police.

If you do not have a Social Worker, call 0300 100 1800. The Customer Services team will take details and pass these on to the relevant Social Work team as a matter of priority.

Once we get a report

When a report is received, the risk of harm will be investigated. All actions are taken in partnership with the adult at risk and may include:

  • immediate action to ensure the safety of the adult
  • the police conduting criminal inquiries
  • providing advice and support to the adult at risk and any carers
  • providing a social care service to the adult, which may include referring them to other appropriate agencies

Most adults at risk are supported to stay in their own home. Where appropriate, you will be advised of the outcome of any enquiry.